Customer Service Policy

Payment

The Shepherd Centre accepts the following credit cards; MasterCard, Visa, Amex and Diners. To pay by credit card select the 'credit card' option during the ordering process.

Offline Payments

If you are uncomfortable using your credit card online at www.shepherdcentre.com.au  you can contact The Shepherd Centre on 1800 020 030 and we will take your order over the phone using one of our other payment options.

Company & Charity Information

The Shepherd Centre is a registered company and charity:

ABN: 61 000 699 927
CFN: 11015

We aim to send donation or payment receipts out within seven business days of receipt of donation/payment. 

Central Office

391-401 Abercrombie Street, Darlington NSW 2008 AUSTRALIA
PO Box 871, Strawberry Hills NSW 2012 AUSTRALIA

Security Policy

When donating to The Shepherd Centre your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre enquiries@shepherdcentre.com.au or 1800 020 030.